Tourism service providers urged to give quality service

first_img Sharing is caring! Share 77 Views   no discussions Share LocalNews Tourism service providers urged to give quality service by: – February 26, 2013center_img Share Tweet Refresher course participantsForty craft and souvenir vendors and forty tour operators, who participated in a series of refresher courses in September and October 2012, have been told to remain “on top of their game” as well as provide quality service. The training which was organized by the Discover Dominica Authority (DDA) in collaboration with the Dominica State College (DSC) formed part of the DDA’S product development activities to refresh service providers in key components of the tourism product and the delivery of quality service. Session topics included communication skills, customer satisfaction and current issues in tourism.The participants were awarded with certificates of participation at a closing ceremony at the Public Service Union in Roseau on Tuesday, February 26th.Director of tourism Colin Piper said events in the cruise industry like the global economic crisis is a reminder of how fragile the tourism industry is and has therefore “underscored the need for all tourism service providers to be formally refreshed”.Dean of the Faculty of Education at the Dominica State College,Merril MatthewHe noted that selling an experience to the visitor is extremely important; hence it is crucial that the people involved in providing services within that industry are knowledgeable.“As an niche market we cannot compete on an economies of scale therefore our comparative advantage needs to be quality and that is why it is very important for you to continue to get training, but more importantly for you to deliver that quality of service consistently,” Piper said. He stated that, given the current state of affairs in the tourism industry it is “imperative” that Dominica begins to embark on quality initiative and “drive quality” in all that they do.“Your commitment to continuous learning and more importantly, your dedication to providing quality service to your clients, are critical to the higher end value proposition that the destination needs to adopt, in order to gain greater economic benefit from the tourism industry”, the tourism director announced.Meanwhile, dean of the faculty of education at the Dominica State College, Merrill Matthew told the participants that they are “critical to the development of tourism in Dominica” because they are one of the first persons the visitors make contact with.He noted that the DDA and DSC have recognized that the participants possess a lot of potential which needs strengthening so that it can impact positively on tourism in Dominica.“Unless you make the connection that you are critical and fundamental to tourism development here, you are in trouble,” Matthew said.He implored the participants to always remember to take pride in whatever they do.“P for potential in living, R for your reason for being, I for individuality, D for destiny for greatness and E for enthusiasm for excellence,” the Dean said. Dominica Vibes News[nggallery id=276].last_img read more

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Donovan Mitchell se blil Jordanovu rekordu play off NBA

first_imgVce point no Mitchell scored from the playoffs only two mui. Michael Jordan, who scored 63 points for Chicago in 1986. And Elgin Baylor, when in 1961 he scored 61 points in the Los Angeles Lakers jersey. Both equated against Boston, Baylor even in the finale.Mitchell made only a small win in the form of the Jazz club record. He missed 50 points in Karel Malon’s initiative from 2000.Taking off Jordan from the top of the ebk would be a very pkn scalp for a native of New York. Because a parallel parallel is drawn – Jordan was introduced to 23 years of age during his lifetime. Like Mitchell’s now.For a long time, there was no indication that he would demonstrate such a shooting explosion, after those quarters he had only 29 points. But then he said. In the last record, he scored 22 points, when he was at the top in nine minutes. Among Mitchell’s rushes, five points intertwined with his co-play, namely the defeat of his assistants.Donovan Mitchell v prvnm zpase s Denverem:Only the records are in the laps of the Larry OBrien Championship Trophy kiln just undercut. Hiding the main game and here Utah is not.And Mitchell thinks it’s his fault.It was like this: 106 seconds before the end of the rest, he lost, breaking the rule by eight seconds. Random basketball spectators probably don’t even know this variety, they are happy with the passages of small children. NBA games usually don’t have a problem getting in half to eight seconds. Mitchell forgot the bag and when Joe Ingles’ teammate joined him, he reacted late.Denversk Jamal Murray from a counterattack dreamed by a triple to the difference of a single point and then if the Nuggets even doubles into the lead. The star of Utah leveled the bag and was extended.In nm Mitchell gave another six points, but again part Murray, who in the set gave 10 of his 36 points and led Denver to victory. Utah helped him with this, with five extra losses in the five-minute period.And because we are often in an enclosed space and playing rival darkness here, Murray didn’t give up on his way back and he was once annoyed by his peer ride. Just so that this thing doesn’t bother him …The loss in the wind is very cold. It’s my fault and terrible mistake. I was a leader of darkness and at that moment I warm up, so there is no one else I can seduce. I have to be careful. it completely changed the whole match. This sequence of ours was interrogated, Mitchell asked his conscience. But let’s not have much fun, it’s just the first trip and he waitedthe duty will eventually fall from Mitchell. Tradin’s first warm-up is Mike Conley Jr. in the first match he missed a mistake because he was in Columbus at birth. He returned to Disney World; it will be a kind of way back, but it could appear in the next one. Coronavirus tests are crucial.last_img read more

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