AFTA supports consumer protection

first_imgThe Australian Federation of Travel Agents (AFTA) has shown its commitment to the industry, stating its intentions to submit a regulatory impact statement (RIS) in response to a ‘consumer protection in the travel industry’ report released earlier this week. In a statement from AFTA the representative body said the changes recommended by the report compiled by the Ministerial Council on Consumer Affairs (MCCA) and the Standing Committee of Consumer Affairs Officials (SCOCA), were in line with the group’s policies. “SCOCA and MCCA are to be congratulated for allowing industry and other stakeholders to express views and provide feedback on the report’s findings allowing for a better informed process prior to making any final recommendations,” ,” AFTA chief executive Jayson Westbury said in a statement. “The next step in this long process is to prepare a robust and detailed submission to the SCOCA-RIS and to better inform all the state Consumer Affairs Ministers on the need for change in the travel industry.” Mr Westbury added that although the RIS would require extended commitment from AFTA, the results would reward everyone in the industry with a “more appropriate legislation on a national basis,” Mr Westbury added. The MCCA will be accepted RIS submission until 1 April 2011. Source = e-Travel Blackboard: N.Jlast_img read more

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